How do I find DVDs featuring specific physical traits, or, types of action, or, a specific director?

Use the Search menu in the upper right corner on any store page to search the entire catalog. You can type any keyword such as movie title, director, models name or action.

 

Why am I getting asked for a password just to shop?

You do not need to register with TitanMen in order to purchase products from our store.

Your TitanMen.com store password is provided as a convenience, to allow you to check out faster on return visits. It can also be used for tracking your order.

Your store password does not provide access to the TitanMen.com member area throughout the site. If you want access to the TitanMen.com member area please use the links below.
Join TitanMen On-Demand Now.

 

Do you carry VHS?

We have stopped producing VHS tapes and no longer offer them for sale. Our DVDs have no regional coding and may be played on any modern DVD player.

 

Can I order Titan products by phone?

YES! You may call our toll-free orders line during regular business hours Mon - Fri 9am-5pm  PST. TitanMen Store Order Department: 1-800-360-7204

If this is your first order with us:

Federal Law requires Titan Media to have a signature statement on file before your order is shipped. Thereafter, your orders will be shipped without delay.

Click here to print and FAX us a signature statement

 

How do I use my store coupon?

1. Select your products and add them to your basket.
2. When you click on View Cart you will come to a screen like the one shown in the example below.
3. Enter your coupon code in the box provided. In the example the code is shown as SSTM. Your coupon code will be something similar.

A minimum purchase amount may be required in your shopping cart in order for the coupon to be applied towards your purchase. NOTE: shipping and sales tax do not count towards your final purchase amount.

 

Do you accept PayPal™?

Unfortunately, no. PayPal™ does not accept payments for adult services or websites. We accept major credit cards as payment for our memberships and/or products purchased from our store.

 

How long will it take for my order to arrive?

Orders placed to addresses in the U.S. may arrive anywhere from 2 to 7 days after your order is shipped, depending on the shipping option you have chosen. As soon as your order is shipped, you will receive an email message with a UPS tracking number. Please review "UPS Delivery Options Explained", below.

United States:

• UPS is our standard carrier for all orders shipped within the 50 U.S. States.
  
• We cannot deliver to PO Boxes due to legal and carrier restrictions.
• We utilize the UPS online system to calculate the actual charge by order (based on your delivery zip code). You will then be offered and shown the cost for each of the following delivery options. For additional information about UPS services visit the UPS Online-service Guide

Puerto Rico:

• Orders delivered to Puerto Rico are shipped via U.S. Priority Mail.
• We cannot deliver to PO Boxes due to legal and carrier restrictions.

UPS Delivery Options Explained:
All time frames for deliveries below are from time of "order shipment", not from the time your order is placed online. You must account for 48-72 hours of order processing time before your order will be shipped.

• Next Day Air- 50 states. Guarantee delivery by noon, or end of day the day based on destination (1:30 p.m. on Saturdays).
• Next Day Air Saver- 48 contiguous U.S. States only. Guaranteed delivery by the end of the day.
• 2nd Day Air- 50 states. Guaranteed delivery by end of the second business day.
• 3 Day Select- 48 contiguous U.S. States only. Guaranteed delivery by the end of the third business day.
• Standard Ground- 48 contiguous U.S. States only. Click Here for a map showing average delivery days to your region for Standard Ground shipping.
  

My country isn't listed on the order form

We cannot ship to certain countries because of import restrictions and customs laws. Please visit one of our partner distributors if you are purchasing from any of the following locations:

For Australian orders please visit TitanMen.com.AU

Can you ship to a PO box?

Unfortunately, no. We ship exclusively through UPS and they cannot deliver to PO boxes.

What if I live in an area where shipping of adult material is restricted?

Certain geographical locations require that we verify your age before sending adult material. We do not ship to the locations shown below unless you have been pre-qualified by our order department. If you have placed an order with us in the past then you may assume you are pre-qualified. If your shipping address or credit card information has changed since your last order our staff may contact you to verify your information.

Restricted Shipping Locations
Arizona, Florida, Georgia, Kentucky, Mississippi, New Hampshire, North Carolina, Pennsylvania, Tennessee, Texas, Utah, Los Angeles and Orange County California

You may be able to pre-qualify for shipping to a restricted location
If this is your first order with us you can FAX or MAIL us a copy of our signature form.

Click here to submit a signature statement via FAX or regular mail

 

Our Privacy Policy

TitanMen.com is committed to protecting your privacy. This policy details how we treat your personal information, including your name, address, email address, or anything else that is not publicly available. TitanMen.com does not rent, sell or share any personal information about you with anyone for any reason.

Your Personal Information

• When you make a purchase, we ask for your name, address, email address, and credit card information. We do this in order to complete your transaction and deliver the products you order.
• We maintain a record of your account, including your prior purchases in order to serve you better.

Other Information

• Our site automatically records information from your browser including your IP address, browser cookies, and the page you request. We use this information to fulfill your requests for products and services, improve our services, and to contact you with items we feel may interest you.
• Our site sets cookies in your browser in order to allow you to browse and shop more conveniently.

Charges to your Credit Card

• All charges are processed via a secure server.
• Purchases from our store appear as: TITAN MEDIA 800-360-7204
• Billing for TitanMen.com Membership appears as: TITAN MEDIA 3 800-360-7204

Security and Confidentiality

• Access to your personal information is limited strictly to employees of TitanMen.com who we believe reasonably need access to it in order to provide you with the products or services you order.
• We implement physical, electronic and procedural safeguards that comply with or exceed federal privacy regulations.
• We employ third-party audits to review our security and test for vulnerabilities.

Email and Postal Mail

• If you receive an email solicitation from us, other than to confirm a purchase or provide technical support, we provide you with a link to unsubscribe. Clicking such a link will not sign you up on any other list. If you have purchased DVD's or other items from our store it the past you may also be receiving offerings via regular mail.
  You can unsubscribe from our postal mailing lists here.

Access to Adult Content

• TitanMen.com is committed to protecting minors, and ensuring that only adults who wish to receive our products or view our content obtain access. We employ strict age verification requirements. These requirements may cost us in sales, but we feel they are an acceptable cost of being good corporate citizens.

Returns and refunds

It is our sincere goal to make you happy. If you have purchased anything that you feel is not up to our usual standards please contact us!

Click here to submit a request for refund or replacement.

If you need to speak to someone directly you can contact our order department during regular business hours Mon - Fri 9am - 5pm (PST) 800-360-7204.