How do I find DVDs
featuring specific physical traits, or, types of action, or, a specific
director?
Use the
Search menu in the upper right corner on any store page to search the entire catalog. You can type any keyword
such as movie title, director, models name or action.
Why am I getting asked for
a password just to shop?
You do not need to register with TitanMen in order to purchase products from our store.
Your TitanMen.com store password is provided as a convenience, to allow you to check out faster on return visits. It can also be used for tracking your order.
Your store password does not provide access to the TitanMen.com member area throughout the site. If you want access to the TitanMen.com member area please use the links below.
Join TitanMen On-Demand Now.
Do you carry VHS?
We have
stopped producing VHS tapes and no longer offer them for sale. Our DVDs have no
regional coding and may be played on any modern DVD player.
YES! You may call our toll-free orders line during regular business hours Mon - Fri 9am-5pm PST. TitanMen Store Order Department: 1-800-360-7204
If this is your first order with us:
Federal Law requires Titan Media to have a
signature statement on file before your order is shipped. Thereafter, your
orders will be shipped without delay.
Click
here to print and FAX us a signature statement
How do I use my store
coupon?
- Select your products and add them to your basket.
- When you click on View Cart you will come to a screen like the
one shown in the example below.
- Enter your coupon code in the box provided. In the
example the code is shown as SSTM. Your coupon code will be something
similar.
A minimum
purchase amount may be required in your shopping cart in order for the coupon
to be applied towards your purchase. NOTE: shipping and sales tax do not count
towards your final purchase amount.
Do you accept PayPal™?
Unfortunately,
no. PayPal™ does not accept
payments for adult services or websites. We accept major credit cards as
payment for our memberships and/or products purchased from our store.
How long will it take for
my order to arrive?
Orders placed
to addresses in the
·
UPS
is our standard carrier for all orders shipped within the 50 U.S. States.
·
We
cannot deliver to PO Boxes due to legal and carrier restrictions.
·
We
utilize the UPS online system to calculate the actual charge by order (based on
your delivery zip code). You will then be offered and shown the cost for each
of the following delivery options. For additional information about UPS
services visit the UPS
Online-service Guide
·
Orders
delivered to
·
We
cannot deliver to PO Boxes due to legal and carrier restrictions.
UPS Delivery
Options Explained:
All time frames for deliveries below are from time of "order
shipment", not from the time your order is placed online. You must account
for 48-72 hours of order processing time before your order will be shipped.
·
Next Day Air- 50 states. Guarantee delivery by noon, or end
of day the day based on destination (1:30 p.m. on Saturdays).
·
Next Day Air Saver- 48 contiguous
·
2nd Day Air- 50 states. Guaranteed delivery by end of the
second business day.
·
3 Day Select- 48 contiguous U.S. States only.
Guaranteed delivery by the end of the third business day.
·
Standard Ground- 48 contiguous
My country isn't listed on
the order form
We cannot ship to certain countries because of import restrictions and customs laws. Please visit one of our partner distributors if you are purchasing from any of the following locations:
For
Australian orders please visit TitanMen.com.AU
Can you ship to a PO box?
Unfortunately,
no. We ship exclusively through UPS and they cannot deliver to
What if I live in an area
where shipping of adult material is restricted?
Certain geographical locations require that we verify your
age before sending adult material. We do not ship to the locations shown below
unless you have been pre-qualified by our order department. If you have placed
an order with us in the past then you may assume you are pre-qualified. If your
shipping address or credit card information has changed since your last order
our staff may contact you to verify your information.
Restricted
Shipping Locations
Arizona, Florida, Georgia, Kentucky, Mississippi, New Hampshire, North
Carolina, Pennsylvania, Tennessee, Texas, Utah, Los Angeles and Orange County
California
You may be able to pre-qualify for
shipping to a restricted location
If this is your first order with us you can FAX or MAIL us a copy of our
signature form.
Click here to
submit a signature statement via FAX or regular mail
Our Privacy Policy
TitanMen.com
is committed to protecting your privacy. This policy details how we treat your
personal information, including your name, address, email address, or anything
else that is not publicly available. TitanMen.com does not rent, sell or
share any personal information about you with anyone for any reason.
Your Personal Information
- When you make a purchase, we ask for your name,
address, email address, and credit card information. We do this in order
to complete your transaction and deliver the products you order.
- We maintain a record of your account, including your
prior purchases in order to serve you better.
Other Information
- Our site automatically records information from your
browser including your IP address, browser cookies, and the page you request. We
use this information to fulfill your requests for products and services,
improve our services, and to contact you with items we feel may interest
you.
- Our site sets cookies in your browser in order to allow
you to browse and shop more conveniently.
Charges to your Credit Card
- All charges are processed via a secure server.
- Purchases from our store appear as: TITAN MEDIA
800-360-7204
- Billing for TitanMen.com Membership appears as: TITAN MEDIA 3
800-360-7204
Security and Confidentiality
- Access to your personal information is limited strictly
to employees of TitanMen.com who we believe reasonably need access to it
in order to provide you with the products or services you order.
- We implement physical, electronic and procedural
safeguards that comply with or exceed federal privacy regulations.
- We employ third-party audits to review our security and
test for vulnerabilities.
Email and Postal Mail
- If you receive an email solicitation from us, other
than to confirm a purchase or provide technical support, we provide you
with a link to unsubscribe. Clicking such a link will not sign you up on
any other list. If you have purchased DVD's or other items from our store
it the past you may also be receiving offerings via regular mail.
You can unsubscribe from our postal and newsletter mailing lists here.
Access to Adult Content
- TitanMen.com is committed to protecting minors, and ensuring
that only adults who wish to receive our products or view our content
obtain access. We employ strict age verification requirements. These
requirements may cost us in sales, but we feel they are an acceptable cost
of being good corporate citizens.
Returns and refunds
It is our
sincere goal to make you happy. If you have purchased anything that you feel is
not up to our usual standards please contact us!
Click
here to submit a request for refund or replacement.
If you need to speak to someone directly you can contact our order department
during regular
business hours Mon - Fri 9am - 5pm (PST) 800-360-7204.
Postal mailing list
If you no longer wish to
receive our postal mailings please contact our order department to have your
address removed from our postal mailing list.
Click
here to contact our order department
Categories
